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INVITATION TO WORKSHOP "PTS - PASSPORT TO SUCCESS"

Updated: 2019/04/22

INVITATION TO WORKSHOP "PTS - PASSPORT TO SUCCESS"

 

 
 
Please come to the Workshop "PTS - PASPORT TO SUCCESS" with the topic:
 
MANAGING STRONG EMOTIONS
 
Learning Objectives:
 
Participant will be able to:
 
-       Identify strong emotions
-       Understand that situations and people sometimes trigger strong emotions
-       Know ways to manage strong emotions, including anger
-       Understand how managing strong emotions positively contributes to healthy relationships
-       Identify ways to manage their strong emotions, including anger, in a positive way
 
Presenter:
 
Ms. Nguyễn Thị Ngọc Hiền, Director of Human Resources Hilton Đà Nẵng
 
Time:
 
9am - 11am Thursday 25.4.2019
 
Venue:
 
Hall C303 131 Lương Nhữ Hộc Đà Nẵng
 
 
 
 
 
 
Ms. Nguyễn Thị Ngọc Hiền
 
HIEN NGUYEN
Director of Human Resources
hien.nguyen@hilton.com
  • work at Hilton Danang as Director of Human Resources
  • Formerly worked as Director of Human Resources tại InterContinental Hotels & Resorts
  • Formerly worked as Human Resources Manager (HR Manager) tại Metro Nha Trang
  • Formerly worked as Human Resources Manager (HR Manager) tại CenDeluxe Hotel
  • Formerly worked as Human Resources Manager (HR Manager) tại Novotel Nha Trang
  • Formerly worked as Acting Training Manager tại Sofitel Vinpearl Resort & Spa
  • Formerly worked as Started as a roommaid, then moved to waitress, bartender, F&B Sup, then to Spa Sup, left as a Training Executive tại Ana Mandara Resort & Spa
  • Formerly studied at Cao Đẳng Tài Chính Kế Toán Quãng Ngãi
  • Studied English Đại Học Ngoại Ngữ Hà Nội
 MANAGING STRONG EMOTIONS is one of the five topics to be presented in the upcoming months:

2. RESPONSIBILITY
 
Learning Objectives:
 
Participant will be able to:
 
-       Understand what a responsible person does and says
-       Identify the benefits of responsible behavior and the consequences of irresponsibility
-       Understand three ways to demonstrate responsibility
-       Describe ways to demonstrate responsibility and irresponsibility in a variety of situations
3. LISTENING: A KEY TO POSITIVE RELATIONSHIPS
 
Learning Objectives:
 
Participant will be able to:
 
-       Identify non-listening behaviors
-       Understand the impact of listening and non-listening on relationships with others
-       Name effective listening behaviors
-       Strengthen their ability to use good listening behaviors
-       Identify listening behaviors they do well and one they want to improve
 
4. THE POWER OF A POSITIVE ATTITUDE
 
Learning Objectives:
 
Participant will be able to:
 
-       Understand the impact of positive and negative experiences on a person
-       Define “positive attitude” and “negative attitude”
-       Identify the impact of a person’s attitude on their thoughts and behavior when managing negative experiences and the resulting consequences
-       Identify, demonstrate, and practice strategies to maintain a positive attitude
-       Strengthen their ability to maintain a positive attitude
 
5. GOAL SETTING
 
Learning Objectives:
 
Participant will be able to:
 
-       Identify personal goals
-       Understand the benefits of planning to get what you want
-       Understand the SMART model of goal setting
-       Identify the steps in goal setting
-       Create a plan to reach a goal
-       Create a plan to reach a personal group goal
 
HILTON DA NANG
t: +84 236 387 4000
m: +84 988 782 012   f: +84 236 387 4001
50 Bach Dang Street, Hai Chau District, Da Nang, 550000
(HHR)11-2017-facebook-Icon-01
 
 
Chúc các bạn một trải nghiệm tốt với buổi tập huấn!
 
 
 

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